If you suspect that your identity is stolen or your account is hacked, contact our Helpdesk immediately and submit a ticket under [Freezing Account]. Our response may be delayed if you submit a ticket under a different category, or the information you provided is inaccurate.
If you cannot log in to your GOPAX.COM account,
send us an e-mail at email@example.com from the e-mail address you signed up with.
The e-mail format can be found below:
*E-mail title: Freeze my GOPAX account
- The e-mail address you used to sign up to GOPAX.COM
- Recent trade history (type & amount of coins traded)
- The reason for freezing your account