Helpdesk

Getting Started

How to create a GOPAX account
1. Visit GOPAX.COM. Click [Sign Up] on the top right corner of the main page 2. Enter e-mail address: The e-mail address will be used as your login ...
Mon, 28 May, 2018 at 6:28 PM
OTP Authentication Guideline
GOPAX.COM requires OTP(2FA) authentication to log in or withdraw funds.  OTP(2FA) is an extra layer of security that requires not only a password and usern...
Tue, 19 Jun, 2018 at 2:37 PM
Enhanced Verification (Jumio) Guideline
You need to complete enhanced verification in order to increase withdrawal limit (daily limit:1,000,000 DAI). To perform enhanced verification, please f...
Fri, 27 Jul, 2018 at 2:31 PM
How do I deposit coins to GOPAX.COM?
1. Log in to GOPAX.COM. 2. Checking your Wallet A. Entering your wallet address (1) In the [Dashboard] page, find the coin you want to deposit and click ...
Tue, 19 Jun, 2018 at 4:24 PM
Withdrawal limits by verification level
Your withdrawal limit is affected by the following levels of verification. Verification Level Level 1 Level 2 Level 3 Verification Method E-mail Authentic...
Tue, 19 Jun, 2018 at 4:32 PM
Membership requirements
You must be over the age of 19 to sign up to GOPAX.COM. Please note that users with frequent changes of IP addresses or countries may be subject to furthe...
Wed, 6 Mar, 2019 at 3:15 PM
Required information to create a GOPAX account
The following information is required to sign up at GOPAX.COM: E-mail address: the e-mail address will be used as your log in ID. Password: GOPAX.COM lo...
Mon, 28 May, 2018 at 3:53 PM
Password requirements
We require your password to be at least 8 characters in length (max 64) and include the following categories:  Uppercase letter (A-Z), Lowercase letter (a-...
Mon, 28 May, 2018 at 4:00 PM
Supported devices
GOPAX.COM supports desktop, mobile web and iOS app. Android app will be available soon.
Wed, 19 Sep, 2018 at 4:03 PM