Helpdesk

2FA / OTP

Installing Google Authenticator (OTP)
GOPAX.COM requires OTP(2FA) authentication to log in or withdraw funds.  OTP(2FA) is an extra layer of security that requires not only a password and usern...
Mon, 18 Jun, 2018 at 2:35 PM
Google Authenticator sync error (OTP)
Your OTP/2FA authentication might not work properly because of the time set in your mobile device and the server are not in sync. Please refer to the guide ...
Fri, 27 Jul, 2018 at 3:03 PM
Deactivating Google Auth (OTP) [Able to access OTP]
In case you can access to your GOPAX.COM account normally, and in need of deactivate and reset OTP due to switching to a new phone or other reasons, please...
Tue, 12 Jun, 2018 at 3:48 PM
Resetting Google Auth (OTP) [Unable to access OTP]
※You will not be able to withdraw funds for 48 hours after OTP reset. If you cannot access your GOPAX.COM account due to losing your mobile device or other...
Thu, 20 Sep, 2018 at 10:49 AM
Resetting Google Auth (OTP) using recovery code
If you cannot access your GOPAX.COM account due to losing your mobile device or other reasons, but have your recovery code, please follow the steps below...
Tue, 29 May, 2018 at 2:37 PM