Helpdesk

Deposit/Withdrawal

How do I deposit coins to GOPAX.COM?
1. Log in to GOPAX.COM. 2. In the [Dashboard] page, find the coin you want to deposit and click [Deposit]. 3. You can confirm your wallet address here...
Tue, 12 Jun, 2018 at 3:56 PM
How to withdraw coins
1. Log in to GOPAX.COM. 2. Find the name of the coin you want to withdraw on [Dashboard] page. Click [Withdrawal]. 3. Enter the amount you want to w...
Tue, 12 Jun, 2018 at 3:57 PM
Minimum deposits and withdrawals, and fees
All withdrawals, trades and deposits are made in their respective currencies. Minimum AmountFeeCoin typeWithdrawalDepositTradeWithdrawalDepositTrade (...
Wed, 1 Aug, 2018 at 11:20 AM
I withdrew funds to the wrong address
If you sent your coins to a wrong address, GOPAX.COM unfortunately cannot resolve this issue. Please check your wallet address carefully before transferring...
Tue, 29 May, 2018 at 2:57 PM
Can I deposit fiat currency?
GOPAX.COM only supports crypto transactions and trades. We do not service trades in USD, CNY, EURO, YEN or any fiat currencies.
Mon, 28 May, 2018 at 5:53 PM
I mistakenly transferred the wrong coins
GOPAX.COM does not support the return of coins accidentally deposited into the wrong wallet.  The nature of cryptocurrency is that all transactions are fin...
Mon, 28 May, 2018 at 5:53 PM
I sent funds to the wrong wallet address
GOPAX.COM does not support the return of coins deposited into the wrong wallet.  The nature of cryptocurrency is that all transactions are final. Please ch...
Mon, 28 May, 2018 at 5:53 PM
Transferred funds are not showing up in my wallet
1. If you are yet to receive coins on GOPAX.COM, please check transaction progress and confirmations on the blockchain network. [How to check transaction st...
Tue, 19 Jun, 2018 at 6:04 PM
How to check the transaction status of funds deposited to GOPAX.COM
If you have not received coins on GOPAX.COM even though the transaction status shows as 'completed' or 'success' on the exchange you are...
Wed, 1 Aug, 2018 at 2:09 PM
Withdrawal limits / Deposit limits
Please refer to the table below for withdrawal limits and deposit limits for each verification level. Verification Level Level 1 Level 2 Level 3 Veri...
Mon, 28 May, 2018 at 5:57 PM